Managing product & Variant ID's

Owned by Sandra Petrovic
Last updated: Feb 02, 2023 by Anonymous
3 min read

There are 2 important ID’s in the system that link up the system with Shopify.

These ID’s appear when a product is exported to Shopify.

Product ID

Right click the product in website updater & select VIEW SHOPIFY PRODUCT ID
The below screen will appear which will tell you the ID

When you open the Shopify product page you will be taken to this screen.

Take notice of the URL at the top of the screen. See how there is an ID at the end of the URL

 

As you will notice this matches directly into the system.

 

 

 

 

 

 

 

 

If you notice these ID's are not the SAME but should be, you can quickly update it:
Simply highlight the ID and then paste that in the box below
Click SAVE once done


Variant ID

This is the ID that connects the product size variants in the system with Shopify which is per SKU/BARCODE.

This must be unique and has to be an exact match. If this isn’t an exact match the inventory wont get updated and also wont get added to the orders.


Right click the product and click VIEW SHOPIFY VARIANT ID

 

 

 

 

 

 

Notice the Color, Size, GS1 Codes and VARIANT ID.
Green = exact match and working

Red = not an exact match and issues

 

 

 

 

 

 

If the variant ID is red or missing, click the ‘SYNC VARIANT’ button to the left of the popup.
This will insert the missing variants ID’s and make them green.

NOTE: If the sync variant button does not automatically insert the ID’s or times out please check then below then try synching again.
- The product ID in Indigo8 matches Shopify
- The barcodes on the Shopify product matched the Indigo8 barcodes (if they are not matching, update the barcodes in Shopify).

 

If the product ID and barcodes are an exact match with Shopify and the SYNC VARIANT button won’t work, this is what you can do to update it:

  1. Locate the product in Shopify and open it up

  2. Scroll down and locate the first EDIT button for size 28 and

3. You will notice at the end of the Shopify URL is a long string of unique numbers.

  • The last portion of the URL is the SHOPIFY VARIANT ID.

  • Highlight it and copy it

  • Go back into the system and paste it in

 

Make sure you HIT enter on your keyboard to lock in the change so the option does not become a textbox.

As a final step, please also make sure you click SYNC VARIANT

This will turn the VARIANT ID that you have pasted turn GREEN