Lingo EDI Integration

Owned by Sandra Petrovic
Last updated: Nov 10, 2022 by Anonymous
4 min read

Lingo is a provider that delivers the processing of EDI transactions to retailers such as David Jones, The Iconic and Myer.

Those retailers often require their suppliers to use EDI for;

  • Receiving orders

  • Updating Inventory

  • Shipping confirmations

  • Shipping labels

  • Invoicing

To begin you will need a lingo account connected to Indigo8, this set up can take up to six weeks.

New Orders

Orders issued by the retailer will appear in your Lingo account under New orders.

 

Indigo8 automatically gets new orders every working day at 8am.

You can find these new orders by navigating to Sales > imported Orders for Approval tab.

Orders which have been imported to Indigo8 may be approved by selecting the “Approve orders” button.

This will move the order to “Open orders” on the Lingo Dashboard.

Updated Orders

Retailer changes

Changes made by the retailer are included in the daily 8am update.

The retailer may make changes up until the point that:

  • The order has been sent to the 3PL

  • The order has been released for picking

Sales or warehouse changes

Any changes to the order made by your sales or warehouse team must be communicated to the retailer as they will NOT flow through to the retailers system.

When the retailer makes the requested changes they will flow through to I8 and update the current order.

Shipping Orders

Orders may be shipped from your own warehouse or from your 3PL

Your own warehouse

When shipping from your own warehouse your order will be picked and packed using the ASN function.

To do this navigate to Warehouse > Dispatch

From here you can enter the sales order number which is due for dispatch and select “Search”

All orders which require an EDI ASN will display an orange “Send ASN” box. By selecting this the following screen will open

From here you will be able to complete your pick and pack process.

At this stage it is recommended that “Scan Pack” is turned on. This will allow you to ensure that the correct product is being packed.

You must first enter your box number into the “Scan” field.

In this instance I have entered 2. Anything that is scanned, or input subsequently will be packed into this box. You can see the carton you are scanning into the right of this field.

Each time the box is changed you will be presented with the following prompt, please select “Continue” or “Cancel”. Following the confirmation of the new box you may enter the “Ctn type”.

The product may be scanned using the same box. Each scan will high light the item and the box into which the item is being placed.

Upon completion the following buttons must be selected:

  • Send shipment confirmation - This will pass your shipment details back to Lingo and ultimately the retailer.

  • Print SSCC labels - These labels must be attached to the outside of your cartons. They will show the relevant box numbers.

  • Generate Invoice - This will communicate the invoice number to Lingo and then to the retailer.

From a 3PL

When shipping from a 3PL an additional step is required to retrieve the pick and pack information.

Please navigate to Warehouse > Dispatch and select “3PL Integration” the following window will then be displayed.

Selecting “Check” will pull through any orders that the 3PL have been working on.

Please select the order which you wish to pack and select “Pack Now” this will load all required packing information to Indigo8.

At this stage it is recommended that the “Display orders on dispatch tab” button is selected as this will allow you to confirm that the order is packed and to open the “Send ASN' window.

Upon opening the send ASN window please select the following buttons in this order:

  • Send shipment confirmation - This will pass your shipment details back to Lingo and ultimately the retailer.

  • “Gen Invoice” - Generate Invoice - This will communicate the invoice number to Lingo and then to the retailer.

You may now produce your SSCC labels if required and confirm these with your 3PL.

Shipped orders

Your order is now ready to ship. Prior to this it is essential that your Lingo Dashboard is also checked to confirm that the relevant documents have been sent.