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Web Order Dispatch Process

Web Order Dispatch Process

  1. Click the Arrow and Go to the Warehouse screen

    image-20250225-064839.png

     

  2. The screen will open to to the Arrive Purchase Orders tab. You will need to select the ‘Dispatch Orders’ tab instead.

    image-20250206-000917.png

     

  3. Once on the Dispatch screen you can search for All Web orders that need to be dispatched by selecting Web from the Type drop down menu. Then click the ‘Search’ button, once this is selected it will load all Web orders.

     

  4. To print the Packing List you can either select particular orders by ticking the box next to the SO number or you can ‘Select All' web orders by selecting the top tick box highlighted below. Once the desired orders are ticked, select the 'Pick Ticket' button and a pop up window will appear with a list of options to print.

     

  5. Select Packing List from the menu options and then select Print button.

     

  6. If more than one order is selected, all selected orders will be consolidated into a single PDF for easy printing. You can also track the progress of the PDF generation for the selected orders

     

     

  7. Once your Packing List has loaded you can select what you would like to do with it by choosing from the right button options.

     

  8. You can packed the quantity of the Sales Order after generating a report. You have two ways to do the Packed quantity confirmation.

    1. Automatically - You can select the specific order and click the 'Confirm Packed'.

       

       

      You will see the pop-up option and select the option you wish to do in your order. Click the confirm button and it will automatically packed the order same with the Allocate quantity.

       

       

    2. Manually - Once the items in your order have been picked, select the Deliver button on the order to open the order.

       

       

      This will open the order so that you can enter in the packed quantities either automatically, manually or using scan pack.
      Completing it manually allows you to enter in the quantities yourself by typing the quantity into the Packed row

 

You can automatically fill the packed quantities by selecting Auto Fill With Assigned/SO Qty on each style. If you would prefer to auto fill all styles on the SO then you can select the Auto Fill With Assigned/SO Qty located down the bottom of the screen.


Scan Pack - This allows you to scan the barcode which will automatically fill the corresponding style, size, and colour. You need to click the ‘Enable Scan Pack’ to show the textbox to scan barcodes.

Scan the barcode in the text box and press the enter key to add the quantity to Packed

  1. Once all styles in the order have been packed press Save at the bottom of the screen.

     

  2. You will see on the Dispatch tab that there will now be a quantity in the Packed column rather than the Allocated column.

    Prior to being packed:


    After being packed:

     

  3. If there were any styles that couldn’t be fulfilled there will still be a quantity showing in allocated. These styles will be labelled as Back Ordered on the SO and can be fulfilled at a later date.

  4. Once your order is packed and the correct qty is showing on the Dispatch screen then it’s time to invoice the order. Invoicing can be done a number of ways and will depend on whether you have a shipping integration also.


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