From time to time it is necessary to VOID or CANCEL an invoice.

Step-by-step guide

1. Search the invoice number (through advanced search) or sales order number and open the order by clicking the Sales order number.

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2. Go to the Invoice Tab

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3. Click on the invoice number located at the top right, this will bring you into Edit Mode. 

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4. Go to the bottom of the page and locate the VOID INVOICE button.

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5. When you press the VOID INVOICE button you will be given a series of options that relate to returning the inventory to the warehouse. Once you are satisfied with your selection. Click VOID INVOICE  button.

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