How to Void a Credit Note

Steps on how to void a credit note

 

  1. Go to Sales and locate the RA NUMBER if you know what it is such as 3129 under SO/RA
    Click SEACH once done and your return should appear

2. Click + to open the RA screen up

3. Click the CREDIT NOTE tab at the top of the screen

4. Click on the CREDIT NOTE number at the top

5. The edit screen will look at this.
Click VOID CREDIT at the bottom of the screen

 

6. The screen below will appear and click VOID INVOICE.
Think about if you want to return the stock or not

7. It should say VOID at the top of the screen

 

You’re all done!