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How to Void a Credit Note

How to Void a Credit Note

Steps on how to void a credit note

 

  1. Go to Sales and locate the RA NUMBER under SO/RA if you know it (e.g., 3129).
    Click SEARCH, and your return should appear.

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2. Click the RA number to open the RA screen up

image-20250224-050742.png

3. Click the CREDIT NOTE tab at the top of the screen

4. Click on the CREDIT NOTE number at the top

5. The edit screen will look at this.
Click VOID CREDIT at the bottom of the screen

6. The screen below will appear and click VOID INVOICE.
Think about if you want to return the stock or to which warehouse you want to return the stocks

7. It should say VOID at the top of the screen

You’re all done!

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