Importing Joor Indent Orders

Owned by Sandra Petrovic
Apr 30, 2024
2 min read

Once your orders are in an approved status in Joor you can import the orders.

 

image-20240430-012056.png

Steps to walk you through:

  1. Go into Sales > Click Imported Orders for Approval

    image-20240430-012141.png

     

  2. Click Get Joor Orders at the top
    Once done click Download Complete

  3. You will notice your order appearing. Tick your order or many orders and click Approve Orders

    You will get a message like this:

  4. Go back to the sales search. Search by line or order number to locate the order.
    Your order should be set to ACTIVE.

    Now your ready to dispatch or create your PO for the imported orders.

    Issues Importing
    If there are issues importing we will note that in the comments section.


    Normally this is related to the barcode not being the same in Joor and Indigo8.
    Make sure you put a barcode in Joor if it’s missing.

    Then go back into Joor and set your order to SET TO RE-EXPORTED and import your order again.

    It will now import without issues. It will still keep the same sales order number - the order is just updated.

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