From time to time it is necessary to VOID or CANCEL an invoice.
Step-by-step guide
- Search the invoice number (through advanced search) or sales order number and open the order by clicking the + button
- Go to the invoice tab
- Click on the invoice number located at the top right. You will be prompted with a message saying you are about to edit and invoice. Click Yes.
- Go to the bottom of the page and locate the VOID INVOICE button.
- When you press the VOID INVOICE button you will be given a series of options that relate to returning the inventory to the warehouse. Once you are satisfied with your selection. Click VOID INVOICE button.
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