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Ensure the item is in your Website Updater and all ID’s are correct, then add the style to your order.

STEP 1: Search for the Style in Website Updater
STEP 2: Check the Product ID’s are correct
STEP 3: Check the Variant ID’s are correct
STEP 4: Add the style to your Glass order

INSTRUCTIONS BELOW

1. Search for the Style in Website Updater
   Note: If the style is in Website Updater, please proceed to STEP: 2

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If the style is not in Website Updater, you need to add it back in

• Search the style in the Product Tab

• Select the item and drag it into Website Updater , or select the item and press ‘GET ITEMS’‘GET ITEMS’

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Once in the Website Updater, make sure your Style is assigned to your desired Menus/Collections

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2. Check the Product ID’s are correct

• Right click on the product and select ‘VIEW ‘VIEW SHOPIFY PRODUCT ID’ ID’ in Glass

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• Match the ID to the style in Shopify Admin
  Note: If your Shopify Product in Glass and Shopify match, please proceed to STEP: 3

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• Right Click on your product in Glass and select ‘VIEW ‘VIEW SHOPIFY VARIANT ID’
  Note: If your Shopify Variant ID’s Match and you have not identified any issues from STEP: 1 & 2, please contact us to investigate further.

  

  The ‘GROUPED VARIANT ID POPUP’ will open

  

  If the ‘VARIANT ID’ column is red, click ‘SYNC VARIANT’ to automatically match IDS - this will usually be the case if you have updated the product ID.

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