Process online orders through the POS

Owned by Sandra Petrovic
Oct 25, 2019
3 min read

This process goes through how to process an online order through the POS.

  1. Scan the item into a new sale. Click the CHECK INVENTORY button. On the below screen you will be able to select which size & colour the customer wants to buy. If this item exists across many locations simply select the size & colour from the appropriate store.

 

2. Once you select a quantity it will create 2 line items as per below.
It will highlight in red which item will be shipped from. In this case we are logged in as EVA POS STORE but the order will be shipped out from K STORE 2.

3. It will finally look as below:

4. It will ask you to check the shipping details of the contact. Click the Shipping Address button to enter this in.

Please enter the mandatory fields as per below & click SAVE once done.
Once that is done process the order as per normal.

 

5. Once the order is completed it will do 2 things, please take note of this:

It will create a store order that is invoiced. Below SO#13096 is the order which invoices the item and deducts the stock.

On the bottom of the sales order we leave a comment to show you that at the same, it has created as WEB order which your online manager can dispatch on their end.

For the online manager, you will find the transferred web order which is located in the dispatch tab.
There is a comment made in the dispatch tab to show you which order it has come from.
The purpose of this transferred web order is so that you can push it across Shippit/StarShippit.

 

Once the transferred web order is completed that is the end of the process.