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Steps on how to void a credit note

  1. Go to Sales and locate the RA NUMBER under SO/RA if you know

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  1. it (e.g., 3129).
    Click SEARCH, and your return should appear.

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2. Click + the RA number to open the RA screen up

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3. Click the CREDIT NOTE tab at the top of the screen

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6. The screen below will appear and click VOID INVOICE.
Think about if you want to return the stock or not

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to which warehouse you want to return the stocks

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7. It should say VOID at the top of the screen

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You’re all done!