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When you're ready to dispatch either one or multiple orders, the dispatch screen will guide you through the process of packing the orders ready for shipment, invoicing and finally closing them. 

Step-by-step guide
 

1. Click on the arrow and select Warehouse screenImage Removed

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2. Click on the Dispatch tabOrdersImage Removed

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3. Enter what you wish to search by in the search bar. You can choose to search by one field or by multiple fields to narrow the search further.

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4. Next tick the relevant check boxes. You will be able to see from the diagram below that checking the box next to Yellow Orders will retrieve partly filled orders and checking the box next to Green Orders will retrieve fully filled orders. Lastly, not ticking either box will return both completely filled, partly filled and non-allocated orders. For partially invoicing orders, it's best to leave the green box unchecked. Image Removed

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5. Click Search
Image Removed 
5button at the right side of the screen

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6. Check the boxes of next to the sales orders you wish to dispatchImage Removed. If you want to dispatch all the orders, simply check the box next to the 'SO' to select all. Alternatively, you can check the box next to each individual sales order (SO) to select them specifically.

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Next, you will be able to see the following buttons under the search bar. The process for dispatching involves clicking each button, starting from left and moving to the right. Note that buttons including Confirm Packed Qty, Shipping, Gen Invoice and Remove Close from Screen are mandatory, and the others are not. Image Removed

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If you are interested in reading about a specific function, click on its name below to be linked to that part of the article:

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Pick Ticket (not mandatory)

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1. Click Pick Ticket button Image Removed

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2. The following pop-up will appear. The Sales Order Qty refers to the quantities as listed on the sales order. The Allocated Qty refers to the quantity of items assigned to the order in the warehouse. You , displaying a list of options for the report you want to generate. You will also need to decide whether you also want if you'd like to print the packing list at the same time. Make Please make your selection:.Image Removed 

image-20250204-084439.pngImage Added

3. Click Print at the bottom of the window, it will show the items and quantity per size and color in the report.

The report will be generated as follows:Image Removed

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Confirm Packed Qty (mandatory)

This step determines the quantity of items to be packed. The system prompts will prompt you to choose between either the Ordered the Ordered quantity or the Allocated quantity the Allocated quantity for the packing of an order for packing. 

1. Click Confirm Packed Qty buttonImage Removed

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2. The following pop up will appear. 

The The Sales Order Qty Qty refers to the quantities as listed on the sales order. The The Allocated Qty Qty refers to the quantity of items that were entered at when the time of arriving the purchase order into arrives at the warehouse. Next, you need to decide what will should happen if you have an order that isn't fully packed. The 'Set

  • Selecting ‘Set Orders to FULLY PACKED regardless of un-shipped

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  • Qty’ will

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  • mark the order

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  • as complete, even though the customer won't receive the unshipped items.

  • Alternatively, you can select ‘Set un-shipped items to BACK

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  • ORDER’, which will create a back order for the unshipped items and have them delivered to the customer

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  • at a later date.

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  • Lastly, selecting ‘MOVE un-allocated items to a new shipment’ will create a new shipment for the same sales order, including the quantities of all unallocated items.

Make your selections:Image Removed

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3. Click Confirm button

You will notice that the Packed column now has figures in it.Image Removed

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Packing List (not mandatory)

A packing list is a document that helps staff to know which items to select when they are packing orders ready for shipment.

1 Click Packing List button

Image Removeddetails the items being shipped. Its purpose is to:

  • Ensure the correct items are packed and shipped.

  • Help the recipient verify the shipment and check for missing or damaged items.

  • Assist in inventory management by tracking what has been sent out.

1. To generate the Packing List report, click the PICK TICKET button.

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2. The following pop-up will appear. Tick the first option if you want the packing lists for the orders in one pdf, or if you want a separate packing list pdf  for each order select the second option.Image RemovedYou can select the Packing Lists option and check ‘Use Packed Quantity’ to generate a report with all items and their packed quantities

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3. Click Print button. 

The packing list Packing List report will be generated as follows:Image Removed

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Gen Invoice (mandatory)

This button allows you to generate multiple invoices at once. 

1. Click Gen Invoice buttonImage Removed
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2. If you have the same customer in the sales order, this pop-up will appear asking whether you want to combine or separate the orders.

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For orders with different customers, the pop-up will appear with this option

3. The following pop up window will appear. Select an option:

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1 Click Retrieve Invoices button

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2. The following pop up will appear. Click on the email address, and it will turn into a white text box where you can enter the email address for which you'd like the invoices to be sent. Hit the Enter/Return key on your keyboard.

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If you clicked Yes, you will notice that the orders have been removed from the screen. If you return to the sales order screen, and open the sales order, you will notice the status has changed to 'CLOSED.'

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