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Until the customer is APPROVED, users will not be able to GENERATE SALES ORDERS or INVOICES for those customers which have not have not been approved.
Turn on Approved Customers feature.
Please remember that when this is turned on nobody will be able to generate sales orders or invoices until the customer is approved. You can still build and save them, you just cant generate. Turning this feature
Go to Settings >> Accounts >> Others
Allow certain users to approve customers
Note: Only Administrators can update access permissions for users.
Go to Contacts >> Work and search for the staff member you want to give customer approval rights to
click on the contact you want to give customer approval access to and turn on the Access Finance Tab option. the user will now have
the user will now be able to access the finance tab on the customer screen. When they do they can check the CUSTOMER APPROVED check box one they have checked the other information on this screen.
How to get a list of Approved or Not approved customers? If you have been using Indigo8 Enterprise for some time and you have many customers that need to be approved at one time then you should contact Indigo8 Help and they can set the existing customers to approved for you.
To get a list of customer information then we suggest you run the following excel report to ensure information for those customers is up to date.
Go to Contacts >> Clients and press Search to return all customers.
press the EXPOT CUSTOMERS button located at the bottom of the page and create a report similar to the following.
