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If creating a return for the first time, you MUST read Customising Return Settings to set up your system prior to creating the return. |
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1. Click on the menu arrow, and click on Sales
2. If you're returning through NEW RETURN follow this step
On the sales screen, in the top right corner locate the button New Return and click it
If you're returning through a customer order follow this step
Find the original sales order and open it up. At the bottom of the screen there will be a button called Create Return. Select this.
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