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ImportantIf you are creating a return for the first time, you MUST read Customising Return Settings to set up your system prior to creating the return. |
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1. Click on the menu arrow, and click on Sales
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2. If you're returning through NEW RETURN follow this step
On the sales screen, in the top right corner locate the button New Return and click it
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If you're returning through a customer order follow this step
Find the original sales order and open it up. At the bottom of the screen there will be a button called Create Return. Select this.
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